Communication Skills Question Bank – FYBSCIT Semester 1 (New Syllabus : 2016-2017) - WAY2IT

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Communication Skills Question Bank – FYBSCIT Semester 1 (New Syllabus : 2016-2017)




Unit 1.
  • What do you mean by Communication?Discuss its importance in Business.
  • What is two way communication?Discuss  in detail.
  • Discuss various elements of communication process.
  • Discuss ways to improve the communication skill.
  • What is feed back? Discuss its role in communication.
  • “In absence of feedback communication is incomplete.” Discuss
  • State the factors that influence human ability to communicate effectively.
  • Explain “message” in communication process.
  • Discuss various  technologies used in business communication.
  • What are the 7Cs of effective communication? Discuss  any two of them.
  • “Communication should be concise but not at the cost of completeness. ” Discuss.
  • What is the importance of nonverbal communication? Justify your answer with example.
  • Non verbal communication is more important than verbal communication . Discuss

Unit 2.

  • Discuss briefly the structured elements of a business letter.
  • What do you mean by a business letter? Discuss Semi modified block format.
  • What is a business report? Discuss its types.
  • Discuss the format of a business  report.
  • What do you mean by closed and open punctuation?
  • What are the various steps  of drafting a business letter?
  • What do you mean by Business proposal. Discuss a general format for it.
  • Discuss ways to make a business proposal effective.
  • What is a resume? Discuss its various formats.
  • Draft a resume for yourself.
  • “A resume is a Sales letter”. Discuss
  • Suggest ways to make a resume effective.
  • What is an interview? List down its various types.
  • What is a  job interview? Discuss strategies for cracking a job interview.
  • What is public speaking? Suggest ways to make it powerful.
  • What do you mean by Conversation? Discuss its relevance in Business.
  • Suggest ways to improve conversational skills.

Unit 3.

  • What is a meeting?Discuss its types.
  • What is an agenda of a meeting?  Discuss its importance in making a meeting successful.
  • What do you mean by conference? Discuss its importance.
  • Discuss various types of conferences.
  • What is a conference ? How is it different from a meeting?
  • “Group  discussion is an effective tool for screening a suitable candidate. ”Discuss.
  • What are the skills that a candidate should possess to clear Group Discussion.
  • Discuss briefly team presentation.
  • What is Team briefing? Who initiates such kinds of briefing?
  • “Team briefings are a vital part of today’s business process .”Discuss.
  • Discuss various channels of communication in an organization.
  • Discuss importance of communication in an organization.
  • What are the functions of communication in an organisation?
  • What do you mean by organizational communication? Discuss ways to improve it.

Unit 4.

  • What do you mean by corporate communication?
  • What are the functions of corporate  communication department.
  • What is public communication? Why is it known as backbone of any organization?
  • Discuss ways to improve corporate communication.
  • What is persuasive communication? Discuss strategies  to draft persuasive message.
  • Discuss Star-Hook Model .
  • Discuss AIDA model for drafting persuasive message.
  • Discuss Business Ethics.
  • Discuss role of  Ethics in business.
  • Discuss CSR( Corporate Social Responsibility).
  • How do Audio/Visual aid help in business communication?
  • Discuss types of visual aids used in business communication.

Unit 5.

  • What is brainstorming? How is  it helpful in taking decision.
  • Discuss brainstorming technique.
  • Discuss ways to develop brain storming techniques.
  • What is a mind map? How does it help in making a subject easy to understand?
  • What is a concept map? Discuss its importance in learning.
  • Are concept map and mind maps the same thing? Give valid arguments in favour of  your answer.
  • What is chunking theory? Discuss in brief.
  • Discuss techniques to make a presentation effective.
  • Discuss the importance of planning process in preparing a presentation.
  • Discuss the role of practice in delivering an effective presentation.